Missing tournament hands

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Missing tournament hands

Postby Kala » Fri Mar 28, 2008 1:26 pm

I´m a new PokerTracker user. I have imported about 20.000 Party´s Texas NL SnG hands. When I choose "Tournaments" button I will see the list of all SnG tournaments. When I choose one tournament I will see only 3 to 10 hands (the Tournament Hands window below the tournaments list).
Kala
 
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Re: Missing tournament hands

Postby Josh » Fri Mar 28, 2008 2:28 pm

Those are the hands that belong to the tournament you selected.
Josh
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Re: Missing tournament hands

Postby Kala » Sat Mar 29, 2008 4:24 am

Yes, they belong to the selected tournament. But there are less than 10 per cent of the tournament hands! E.g. I have imported 90 hands to PokerTracker (one SnG tournament) but I can see only 5 hands at Tournament Hands window.
Kala
 
Posts: 4
Joined: Tue Mar 18, 2008 10:32 am

Re: Missing tournament hands

Postby Kala » Sat Mar 29, 2008 4:52 am

continue...

I just imported only one file (one tournament). Now I see all the hands.
When I import from directory - there are many files and I have multitabled when playing - I see only some hands.
Kala
 
Posts: 4
Joined: Tue Mar 18, 2008 10:32 am

Re: Missing tournament hands

Postby Josh » Sat Mar 29, 2008 11:33 am

Does the import status list each file being imported?
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Re: Missing tournament hands

Postby Kala » Mon Apr 07, 2008 1:54 pm

I have unistalled everything and re-install the new version. Now every hand are there.

The next problem.

I have asked Party to send the tournament hand files. I have imported them but got a message: "Unexpected line encountered in hand history: xxx finished in 3 place (line xxxx). Unexpected beginning of hand history (line xxxx+1).

Are You going to fix that later?
Kala
 
Posts: 4
Joined: Tue Mar 18, 2008 10:32 am

Re: Missing tournament hands

Postby APerfect10 » Mon Apr 07, 2008 3:12 pm

Please send us these tournament summaries via the Support system so that we can try to replicate the issue and resolve the problem for a future release.

Best regards,

Derek
APerfect10
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