by WhiteRider » Thu Apr 03, 2008 4:31 am
When the problem re-occurs attach the PokerTracker.log file (which you will find in the directory where you installed PT3) to a support ticket ([url=http://www.pokertracker3.com/support/ssl]Support system[/urlssl]).
Make sure you do this before you restart PT3 or the log file will be overwritten, and zip the logfile if you can.