Poker Tracker won't display HH's

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Poker Tracker won't display HH's

Postby texansocer7 » Tue Apr 01, 2008 8:43 pm

Whenever I double click on the row to display a HH, nothing happens. A box used to pop up and display the written HH, but now it does nothing. Can someone please help with this? Thanks.
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Re: Poker Tracker won't display HH's

Postby Josh » Tue Apr 01, 2008 9:34 pm

Please reproduce and attach the PokerTracker.log file to a support ticket. Make sure you link to this post.
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Re: Poker Tracker won't display HH's

Postby texansocer7 » Wed Apr 02, 2008 4:42 pm

[quote="Josh"pt1]Please reproduce and attach the PokerTracker.log file to a support ticket. Make sure you link to this post.[/quotept1]

How do I do this Josh?
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Re: Poker Tracker won't display HH's

Postby Josh » Wed Apr 02, 2008 4:49 pm

Which part are you unsure about?
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Re: Poker Tracker won't display HH's

Postby texansocer7 » Thu Apr 03, 2008 3:16 am

All of it!
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Re: Poker Tracker won't display HH's

Postby WhiteRider » Thu Apr 03, 2008 4:31 am

When the problem re-occurs attach the PokerTracker.log file (which you will find in the directory where you installed PT3) to a support ticket ([url=http://www.pokertracker3.com/support/ssl]Support system[/urlssl]).
Make sure you do this before you restart PT3 or the log file will be overwritten, and zip the logfile if you can.
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Re: Poker Tracker won't display HH's

Postby texansocer7 » Fri Apr 04, 2008 4:38 pm

I am using PTv2 for what its worth.
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Re: Poker Tracker won't display HH's

Postby WhiteRider » Fri Apr 04, 2008 5:04 pm

[quote="texansocer7"p2y]I am using PTv2 for what its worth.[/quotep2y]
Ah, then you should probably ask in the PT2 forum (lower down).
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