Last resort

[Devilfishfan]

I've gone through he runaround with support regarding my import problems. I installed postgreSQL, installed drivers, etc etc etc. I just want to start all over, I don't care about my HHs anymore. I want to erase it all and start from scratch and then have someone who knows what they're doing fix my import problem when it comes around again. So here are my stupid questions. The histories from Full Tilt obviously delete themselves after awhile, but I don't know where the 100,000 plus hands are actually stored. My friend set this up months ago on my behalf, seeing as how I am totally computer illiterate. Question 2, is getting rid of postgreSQL as easy as uninstalling it from my programs list and deleting the folder? After you're done laughing I would appreciate any help. Thanks.

[APerfect10]

What is the import problem that you are experiencing?

Your hand histories are being moved to the processed files directory which is configured under Import->Auto Import. Typically its under your main PokerTracker 3 directory...

Is the problem with PostgreSQL? I doubt it is, in which case, I would not uninstall. Uninstalling is easy but it does not completely uninstall so there is a lot of manual work involved. I would not do it unless if its absolutely necessary which it does not sound like it is. If you do uninstall, follow the instructions in this thread.

Best regards,

Derek