Mucked cards not showed in Ongame

[miszapatos]

I dont not if it is my fault but HUD not show mucked cards of other players in this platform.
How colud I see them?

[WhiteRider]

OnGame do not include the hole cards in the hand histories when players muck.

[miszapatos]

Are you sure?

http://www.webducacion.com/bet.jpg

or

http://www.webducacion.com/bet2.jpg

[miszapatos]

I see...
It's not in Hand history... but it's in a window of betfair...
I supose that if it's not in hand history ther is not solution.
Or may be yes?

***** History for hand R5-80860090-38 *****
Start hand: Wed Sep 8 13:34:39 GMT+0200 2010
Table: Ouagadougou [80860090] (NO_LIMIT TEXAS_HOLDEM $0.02/$0.04, Real money)
User: miszap
Button: seat 8
Players in round: 5
Seat 10: zukertot ($1.96)
Seat 2: miszap ($2.54)
Seat 4: Trefqq ($8.62)
Seat 7: desuAA ($3.94)
Seat 8: toy-ejam ($3.29)
zukertot posts small blind ($0.02)
miszap posts big blind ($0.04)
---
Dealing pocket cards
Dealing to miszap: [Kc, Ks]
Trefqq folds
desuAA raises $0.18 to $0.18
toy-ejam folds
zukertot folds
miszap raises $0.28 to $0.32
desuAA calls $0.14
--- Dealing flop [Ac, Th, 8c]
miszap checks
desuAA checks
--- Dealing turn [Ah]
miszap checks
desuAA bets $0.16
miszap calls $0.16
--- Dealing river [Td]
miszap checks
desuAA checks
---
Summary:
Main pot: $0.98 won by miszap ($0.94)
Rake taken: $0.04
Seat 10: zukertot ($1.94), net: -$0.02
Seat 2: miszap ($3), net: +$0.46, [Kc, Ks] (TWO_PAIR ACE, KING)
Seat 4: Trefqq ($8.62)
Seat 7: desuAA ($3.46), net: -$0.48
Seat 8: toy-ejam ($3.29)
***** End of hand R5-80860090-38 *****

[kraada]

That's right - since it's not in the hand history, PT3 does not know about it. We cannot read that webpage as doing so for everyone would cause strain to their servers and they have said in the past they would very much not appreciate it.

[paolino76]

Can you at least give the opportunity to manually add the mucked cards afterwards?
This could be useful when reviewing big All-In confrontations.

[kraada]

That's not possible at this point but I'll pass along the suggestion to the development team for you.