Unable to make a backup

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Unable to make a backup

Postby Eske » Mon Feb 14, 2011 3:37 pm

I have got a new computer and wanted to make a Backup for the new computer. At that moment I had v3.09.3 installed.
When press File->Backup the PT3 freeze and I had to force windows to closed it. Then I downloaded the v3.09.1. But the same think happend here.

I have made a support ticket. But I wanted to write here, in case it was a known issue.
Eske
 
Posts: 21
Joined: Thu Sep 16, 2010 8:25 am

Re: Unable to make a backup

Postby kraada » Mon Feb 14, 2011 4:17 pm

PT3 can sometimes take quite a while to bring that window up - how long did you give it before closing PT3?
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Re: Unable to make a backup

Postby Eske » Tue Feb 15, 2011 2:15 am

I waited like 20 min.

But I have manage to make the backup now.

My computer is normal connected to a server. And when it is not connected to the server it cannot find all the drives. Even thou my database is on my local c drive. So I think that was the problem. I have no problem making the backup, when connected to the server.

Thanks for the replie thou :D
Eske
 
Posts: 21
Joined: Thu Sep 16, 2010 8:25 am

Re: Unable to make a backup

Postby kraada » Tue Feb 15, 2011 10:10 am

I'll make a note of that issue should it come up for anybody else - thanks for following up.
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