888 - All in - I won, but it shows i lost

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888 - All in - I won, but it shows i lost

Postby sonar » Sun Mar 20, 2011 8:15 am

Hi,

Yesterday night I played some hands and today during the hand review I found the following hand:

Code: Select all
***** Cassava Hand History for Game 86841533 *****
$0.01/$0.02 Blinds No Limit Holdem - *** 19 03 2011 23:44:38
Table Buga (Real Money)
Seat 6 is the button
Total number of players : 8
Seat 1: MissBlueEyes ( $2.81 )
Seat 2: mercianreg ( $2.15 )
Seat 3: Hero( $2.40 )
Seat 4: eagle2009 ( $2.38 )
Seat 5: bavaria05 ( $2 )
Seat 6: coggs15 ( $2.90 )
Seat 7: razbliuto ( $1.43 )
Seat 9: slin1984 ( $1.16 )
razbliuto posts small blind [$0.01]
slin1984 posts big blind [$0.02]
** Dealing down cards **
Dealt to Hero [ Qd, Ks ]
MissBlueEyes folds
mercianreg folds
Hero raises [$2.40]
eagle2009 folds
bavaria05 folds
coggs15 folds
razbliuto folds
slin1984 folds
** Summary **
Hero collected [ $0.05 ]


PT3 (v3.08) says that I lost $2.35 but i didnt:
http://noob.hu/2011/03/20/pt_888.jpg
Please check it
BR: sonar
sonar
 
Posts: 4
Joined: Sun Mar 20, 2011 7:52 am

Re: 888 - All in - I won, but it shows i lost

Postby kraada » Sun Mar 20, 2011 9:53 am

Please try upgrading to our latest stable release - 3.10, available on our download page, then purging and reimporting the session in question - I believe this issue may be fixed in the newer version.
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Re: 888 - All in - I won, but it shows i lost

Postby sonar » Sun Mar 20, 2011 4:48 pm

Hi kraada,

I did it, but the result is same.
sonar
 
Posts: 4
Joined: Sun Mar 20, 2011 7:52 am

Re: 888 - All in - I won, but it shows i lost

Postby kraada » Mon Mar 21, 2011 8:52 am

Then please attach that hand history to a support ticket so that we can get a developer to look at and fix this issue for you.
kraada
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Re: 888 - All in - I won, but it shows i lost

Postby sonar » Mon Mar 21, 2011 4:02 pm

Ok,
I did it.
sonar
 
Posts: 4
Joined: Sun Mar 20, 2011 7:52 am

Re: 888 - All in - I won, but it shows i lost

Postby WhiteRider » Tue Mar 22, 2011 4:13 am

Thanks – we'll get back to you by your ticket.
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