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Not all hands imported during play

PostPosted: Wed Apr 06, 2011 2:06 pm
by Parket
I was playing a few MTTs on FTP, one at a time (so no multitabling), on my netbook. PT3 was auto-importing and displaying HUD.
After the end of the session, I wanted to look up one particular hand, but could not find it. So I looked up the HH file in the processed folder and inspecting that one, I saw that that particular hand was in the HH. So for some reason PT3 didn't import it.
So I wanted to reproduce by copying that HH file into the FTP HH folder. But then I saw that there were still 3 files sitting there, including the one that was already in the Processed folder, with the same filesize. So rather than copying that file, I first wanted to see what PT3 would still do with those 3 files, and low and behold it found 80+ new hands in addition to the 300-ish duplicates.
Then when everything was imported again, I stopped the auto-import and the 3 files would still be sitting in the HH folder. Only after I exited the FTP client and redid an auto-import (this time all hands being duplicates) and then the files were finally removed from the HH folder.

Now, the fact that the files were still sitting there is probably just a file-lock problem. But that those 80+ hands were not imported during play (while single-tabling) is less reassuring. Not sure if it's related, but once I was at the final table, I think it took over 30 hands until the HUD would finally come up as well.

Re: Not all hands imported during play

PostPosted: Wed Apr 06, 2011 2:08 pm
by kraada
Was this a Rush MTT?

Re: Not all hands imported during play

PostPosted: Wed Apr 06, 2011 2:19 pm
by Parket
Nope, just a regular speed 6max MTT.
I must say this is the first time I'm having this. Do note my post of 2d ago (I think) where PT3 would also not show the HUD for an entire SNG. This is also something that I've never had before.
Other than the FTP Client update this week, there's also 2 other things that have changed since 2d :
* I now use the Race Track tableview in FTP.
* I now have a HUD with 2 panels per player instead of one.

Anyway, those are things that might explain the HUD problem. But they don't explain the missed hands though.

Re: Not all hands imported during play

PostPosted: Wed Apr 06, 2011 3:23 pm
by kraada
We haven't had any other reports of situations like that - if it were a general issue for tournaments at Full Tilt, I think it's highly likely we would've heard by now. If you could restart PT3 with logging enabled and play normally and report this problem if it happens again, we would appreciate it - without logs it's going to be nearly impossible to figure out what did or didn't happen.

Re: Not all hands imported during play

PostPosted: Thu Apr 07, 2011 6:40 am
by Parket
Thanks. Will do and let you know if I run into the problem again.