>500 errors: hero left hand

[six4withafro]

I installed postgres 8.3.15 and the latest pt3 beta, created a new db and started importing merge hands. So far I've seen more "hero left hand" errors than files imported. there's 575 errors now.

edit: I configured my settings and re-did part of the import, same thing happened.

[WhiteRider]

Please attach one of the files where you see this to a Support ticket so that we can investigate.

[Yogi Rob]

We'll take a close look at your examples to verify, but for Merge the "Hero Left Hand" error occurs a lot as partial hand histories are written when the hero leaves the table mid-hand. Previous versions did not explicitly report these errors. It's very common for players to close a table mid-hand especially on a situation when it's clear you're beat. Also, for merge, multiple sessions are contained in single files so having >1 "Hero Left Hand" error per file is not unusual if you habitually close the window mid-hand to exit a table.

When playing on merge it's a for complete results you'll need to let every hand play out and use the "sit out next hand" checkbox when deciding to leave a table.

[NimhOfJoy]

I've actually gotten the same error, but I've noticed on my end it's mostly been at end of a session where I leave halfway through an observed hand.

[COKE_MAN]

I get them too and it is usually from what others have described here. However, some of them are from cases where for some unexpected reason the table closed or I was otherwise booted from the game. In an observed hand or a hand I simply folded preflop, no problem, but if there is a sizable pot, then that affects my overall winnings line. So, is it possible to look at the "dealtin" attribute on these hands and detect if Hero had money in the pot? I realize that you are collecting data on the other players as well and you have no way of knowing who won to report their wins/losses, but if you have enough info to report "hero left hand," then maybe we can at least know that hero lost $X there.

[six4withafro]

We'll take a close look at your examples to verify, but for Merge the "Hero Left Hand" error occurs a lot as partial hand histories are written when the hero leaves the table mid-hand. Previous versions did not explicitly report these errors. It's very common for players to close a table mid-hand especially on a situation when it's clear you're beat. Also, for merge, multiple sessions are contained in single files so having >1 "Hero Left Hand" error per file is not unusual if you habitually close the window mid-hand to exit a table.

When playing on merge it's a for complete results you'll need to let every hand play out and use the "sit out next hand" checkbox when deciding to leave a table.

Thanks for the responses. I noticed the bolded above myself so I usually wait and use the checkbox, but crashes and the occasional "kill process now" probably account for most of the errors. Since I am fairly careful, I do wonder whether this error is occurring when I use the "sit out all" checkbox, or when I'm dealt into the final hand of a table that's breaking up, where I see the "need more players" message from the poker client. There's more than one error per file in the archive I'm submitting, so I'm thinking there's something else going on too. Ticket submitted.

[themightyjim2k]

i have the same problem show up. Plus when I'm importing merge hands I'm getting astronomical duplicate hand imports. For example just finished a session where I played about 2700 hands and it imported 300,000 duplicates.

i haven't shutdown PT3 or stopped importing. if there is something I can do to get this info to PT3 support to help fix the problem let me know.

[WhiteRider]

Thanks for the responses. I noticed the bolded above myself so I usually wait and use the checkbox, but crashes and the occasional "kill process now" probably account for most of the errors. Since I am fairly careful, I do wonder whether this error is occurring when I use the "sit out all" checkbox, or when I'm dealt into the final hand of a table that's breaking up, where I see the "need more players" message from the poker client. There's more than one error per file in the archive I'm submitting, so I'm thinking there's something else going on too. Ticket submitted.

I've noticed in the past that sometimes the "sit out after this hand" option means that a hand history isn't written (for some sites, not necessarily Merge), and I tend to untick the "post blinds" button instead.

i have the same problem show up. Plus when I'm importing merge hands I'm getting astronomical duplicate hand imports. For example just finished a session where I played about 2700 hands and it imported 300,000 duplicates.

i haven't shutdown PT3 or stopped importing. if there is something I can do to get this info to PT3 support to help fix the problem let me know.

Please compress the hand history files for the session and attach them to a Support ticket so that we can test ourselves.
I assume you just had auto import running the whole time of the session?
Did you notice if the duplicates built up during the session, or did they all come at once at the end when you stopped importing, or at some point mid-session?

[themightyjim2k]

ok getting ready to play another session and then will attempt to do this. I did have auto-import running throughout the session, and I believe they were building up throughout the session though I'm not positive.

[mave]

i have the same problem show up. Plus when I'm importing merge hands I'm getting astronomical duplicate hand imports. For example just finished a session where I played about 2700 hands and it imported 300,000 duplicates.

i haven't shutdown PT3 or stopped importing. if there is something I can do to get this info to PT3 support to help fix the problem let me know.

same problem here after installing new beta