new Avira is blocking handgrabber

[Tessai]

Hi,

i just found out that the newest version of avira is blocking the PT3 handgrabber for bodog. I did not found anything about that in the firewall etc help. So did somebody already found aut what properties need to be set that the grabber works with avira? (Turning avira completly of is just a shortterm solution)

thanks

Avira:
Programm / Version / Date
Produktversion 12.0.0.851 05.10.2011
Suchengine 8.02.06.76 30.09.2011
Virendefinitionsdatei 7.11.15.141 06.10.2011
Control Center 12.01.00.18 05.10.2011
Config Center 12.01.00.17 05.10.2011
Luke Filewalker 12.01.00.17 05.10.2011
Echtzeit Scanner 12.01.00.18 05.10.2011
Filter 12.00.21.04 15.09.2011
Browser Schutz 12.01.06.17 05.10.2011
Planer 12.01.00.18 05.10.2011
Updater 12.01.13.17 05.10.2011
Rootkits Schutz 12.00.20.17 18.09.2011

[kraada]

Try following these steps and let me know if that works for you.

[Tessai]

Try following these steps and let me know if that works for you.

i can not, bacause Pokertracker is not showing up in the list of running process of the avira configuration menu, but in the w7 taskmanager prozess overview???

So i put the .exe files of poketracker and pokertracker hud in the list manually, but this doesn`t work either.

[kraada]

Then please create a support ticket and one of our technicians will work with you until the issue is resolved.