pokertracker 3 on imac not running!

[stefanie2000]

hello support,

i have just installed the trial version of pt3 on my imac (intel) and i can not start pt3.

i have only the pt3 installer.mpkg icon but it is not opening the main software.

can anybody tell me how to get pt3 running on my mac?

best regards

stefanie

[WhiteRider]

What OS do you have - is it Lion?
Until recently the PostgreSQL installer did not work on Lion, but the latest one does and a new PT3 release 3.11.6 Beta will now set PostgreSQL up correctly.
However, if you have already run PT3 then you may have a partial PostgreSQL install. Try installing and running the new Beta 3.11.6 and if that doesn't help then open a Support ticket about your problem and one of our support techs will work with you to get things sorted.

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