Poker Tracker 3 : Bad lost/gain information for Party Poker

Experiencing technical difficulties? Think you've found a problem with PokerTracker 3? Report it here.

Moderator: Moderators

Poker Tracker 3 : Bad lost/gain information for Party Poker

Postby Jafreiteris » Tue Apr 17, 2012 8:25 am

Hello, i have slight of a problem using poker tracker 3. For example, i playing both sng and NL 6max. So i check my grapghs, and what do i see, that i i am a bit up by playing nl6x and a way down by playing sng. So in conclusion i should be lost money, even more, if that not includes rake (does it?) . But i am now have twice as much as i started, so something is not right. There was no bonuses or any kind of other 'magical' money apear's in my poker account, as i check my balance every time. As far as i know, party poker does not pay rakeback, at lest not for small level players, and i only have played about 4 days. So what could be the problem?
Jafreiteris
 
Posts: 1
Joined: Tue Apr 17, 2012 8:17 am

Re: Poker Tracker 3 : Bad lost/gain information for Party Po

Postby kraada » Tue Apr 17, 2012 11:03 am

It's possible some of your tournament wins were not detected properly by PT3. If you know which tournaments these are you can update your results manually by clicking Tournaments --> Enter Holdem Results (or Enter Omaha Results). If you can find any tournament that we did not get the results information for properly, please attach the hand histories from that tournament to a support ticket so that we can use your information to improve our detection mechanisms wherever possible.
kraada
Moderator
 
Posts: 54430
Joined: Wed Mar 05, 2008 2:32 am
Location: NY


Return to Technical Support / Bug Reports [Read Only]

Who is online

Users browsing this forum: No registered users and 5 guests