PAHUD problem

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PAHUD problem

Postby aceofspades31 » Fri Oct 09, 2009 3:52 pm

PAhud is not working right for me it recognizes some tables but not others and popup stats don't work on alot of the tables.
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Re: PAHUD problem

Postby kraada » Fri Oct 09, 2009 4:14 pm

What version of PAHUD are you using? If you aren't using the latest Beta - 1.19.10.3 - please upgrade to that version as it will most likely fix your issues.
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Re: PAHUD problem

Postby aceofspades31 » Fri Oct 09, 2009 8:05 pm

I am using the latest beta 1.19.10.3
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Re: PAHUD problem

Postby WhiteRider » Sat Oct 10, 2009 4:14 am

Please enable logging, reproduce the problem on a single table and play 30+ hands, and send the PAHud.log file via the Support system so that we can review your configurations and troubleshoot the issue.
Tutorial: How to Create a Log File

Please give as much detail as possible in your ticket about which sites and table types you see the problem at, if there is any pattern.
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Re: PAHUD problem

Postby bjames50 » Wed Oct 14, 2009 2:01 pm

I am having the same issue, just started last night. Please report back fix,should I log as well. Also noticed that if I quit on the table that is working, the HUD stays dead on the other. Only playing omaha on FT using newest beta version. I use PT3 for Holdem
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Re: PAHUD problem

Postby kraada » Wed Oct 14, 2009 2:52 pm

Could you send us a log file as well? The more data we can get on this problem the easier it will be for us to get it fixed.
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Re: PAHUD problem

Postby bjames50 » Wed Oct 14, 2009 5:06 pm

OK i just logged a session, but everything worked fine. I had full PAHUD functionality on two tables. Should I dump log and keep logging in the future should it happen again? Intermittent problems are a bitch to figure out. And that seems to be what we have here, that or logging fixed it.
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Re: PAHUD problem

Postby WhiteRider » Thu Oct 15, 2009 3:51 am

Yes, the log file of it working correctly won't help.
If you have problems in the future please send us the log files.
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Re: PAHUD problem

Postby bjames50 » Thu Oct 15, 2009 1:01 pm

Problem recurred today. Complete log file and screen shots submitted.

ticket_id=72137
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Re: PAHUD problem

Postby WhiteRider » Thu Oct 15, 2009 2:07 pm

Thanks - we'll get back to you via your ticket.
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