UB problems (with screenshot)

[ppsakis]

Hi,
lately i started playing UB and i realised that after the sessions the P/L that PT was showing was not matching the difference in my account balance. I was using PAHUD to import hands during the session
and i also did another import from the location that UB stores the HHs after i finished each session.

I couldnt find what is wrong and i tried importing all my hands at PT on a different computer. The funny thing is the P/L is correct there, although it has imported the exact same hands. All stats etc are the same,
except for the rake, and the amount won/lost.

Computer 1:
[url=http://img366.imageshack.us/my.php?image=ub2sv7.jpg8wm][img=http://img366.imageshack.us/img366/1817/ub2sv7.th.jpg][/url8wm]


Computer 2:
[url=http://img352.imageshack.us/my.php?image=ub1gg8.jpg8wm][img=http://img352.imageshack.us/img352/9469/ub1gg8.th.jpg][/url8wm]


Note that the preferences and all the options and stuff are the same on both computers.
What could be wrong here?

[ptrack pat]

Were all of these hands imported with the same version of PT?

Make sure you have the latest PATCH on both computers, version 2.17.01g from this link (MAKE SURE YOU DOWNLOAD THE PATCH INSTALL, the second link on this page, and NOT the full version:
http://www.pokertracker3.com/products/PTH/download.php

You may need to purge and reimport the hands to get the numbers fixed.

[ppsakis]

both computers have the latest patch installed.

[ptrack pat]

Purge and reimport the hands on the computer that is not correct. Do the numbers match up after this?

[ppsakis]

unfortunately no.
I even tried importing them to a new DB at this computer, but the result remains the same (and wrong).
I get an error during import that Game #xxxxx was not played, but the same error appears on the other computer also so i dont think this is the problem.

[ptrack pat]

It may be possible that the other computer is the one with the incorrect stats. Have you tried purging and reimporting on that one?

You are sure both versions are 2.17.01g on both computers?

[ppsakis]

Yes it's this exact version on both computers.
The thing is that the P/L on the other computer is the one that matches my account balance, so thats why i'm pretty sure this is the correct number.

[ptrack pat]

Create a support ticket and attach these files containing these 1998 hand histories so I can import them.
http://www.pokertracker3.com/support/?cat_id=4