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PT2 - Having Trouble Importing UB Hands

PostPosted: Mon Mar 10, 2008 10:46 pm
by Bob1Preston
I am having a ton of trouble importing hands using PT2 and PA Hud. I have followed all the instructions using the Hand History Folder Location provided by PA Hud and then I made sure that I moved processed files to a different folder. Additionally, I make sure to open the "Hand History - Table Log" files for each table I play on UB. However I always get the following error when I actually am I able to import hands:

"Import Finished With Errors - The import finished but there were errors. Open the Utilities/Error Log Display/Maintenance window to see the errors - 2 file(s) read - 1 new hand(s) were imported."

Whenever I go into the Utilities/Error Log Display/Maintenance window all it says is:

"Error - No Rake - Could not find winning amount for game #51339131-14367." and informs me that I can purge selected or all error(s).

Sometimes, I will be running PA Hud and be doing the same thing on one table as I am the other and even after several hands have having the "Hand History - Table Log" open one table will be importing and be displaying stats while the other isn't.

Looked through the support and manuals and couldn't find anything there to help, any thoughts, suggestions, etc. would be greatly appreciated. Thanks.

Re: PT2 - Having Trouble Importing UB Hands

PostPosted: Mon Mar 10, 2008 10:47 pm
by ptrack pat
Install the latest PATCH, version 2.17.01g from this link (MAKE SURE YOU DOWNLOAD THE PATCH INSTALL, the second link on this page, and NOT the full version:
http://www.pokertracker3.com/products/PTH/download.php

Re: PT2 - Having Trouble Importing UB Hands

PostPosted: Mon Mar 10, 2008 11:51 pm
by Bob1Preston
That worked. Ty.