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Boss-Import error-Unable to get the game level/limit

PostPosted: Wed Jan 21, 2009 11:19 am
by numero_uno
Bossmedia,It worked yesterday. Now this message:
Unable to get the game level/limit...$4.00/$8.00 - No Limit Hold'em - 14:15:26 - 1939/01/22

Tryed FTP and it worked, no problem.

Tryed to compact DB and got this massage:
Unadle to compact the poker database.
Make sure that you don“t have the database open in another program(like Gametime+ or PokerAce HUB).

Restarted computer and tryed every thing again, same result.

What to do?

Re: Boss-Import error-Unable to get the game level/limit

PostPosted: Wed Jan 21, 2009 12:37 pm
by ptrack pat
You need to be letting PT change your regional settings...
http://www.pokertracker3.com/forums/vie ... =30&t=1364

If you are using Vista, you need to be running all your poker software as administrator...
viewtopic.php?f=30&t=1378

Re: Boss-Import error-Unable to get the game level/limit

PostPosted: Thu Jan 22, 2009 6:17 am
by numero_uno
I have allways had PT change my settings, for some reson it stoped working.
I change the setting by hand, I now I can import the files.

I still cant compact the DB thow, any ideers how i can resolve this?

Re: Boss-Import error-Unable to get the game level/limit

PostPosted: Thu Jan 22, 2009 9:28 am
by ptrack pat
Are you sure it's running as administrator? Does Vista prompt you to cancel/allow PT to run every time? It should.

Re: Boss-Import error-Unable to get the game level/limit

PostPosted: Tue Feb 03, 2009 4:51 pm
by numero_uno
I use XP and are admin as far as I know. Shuld I reinstall PT?

Re: Boss-Import error-Unable to get the game level/limit

PostPosted: Tue Feb 03, 2009 8:32 pm
by ptrack pat
With Poker Tracker closed, you can try repairing the database following the steps listed here, it accomplishes the same thing as the compact does...

http://www.pokertracker3.com/forums/arc ... ght=repair

Re: Boss-Import error-Unable to get the game level/limit

PostPosted: Wed Feb 04, 2009 8:20 pm
by numero_uno
That dident work but when I tryed repairing there was a message about disk space. The disk with PT on has 5Gb free but my C: drive has only about 100mb.

I cleared some more space on C: and than it worked :P

Maybe it can help someone else.

Cheers for the help!