Importing PokerStars Tournament Summaries Issues

Any support related posts should go here.

Importing PokerStars Tournament Summaries Issues

Postby ChatNoir » Fri Sep 25, 2009 5:02 pm

Using PTv2 version 2.17.04g.
Site: PokerStars

Issue #1: Using "*Check E-mail ..." on Import Hand Histories/Tournament Summaries window I get the following message: "There are no hand history transcripts or tournament summaries in your Inbox"; even though I have just downloaded a tournament summary from PokerStars and I can see the email in my Outlook Express Inbox (I can also see the email in inbox of the ATT Yahoo! Mail website).

Issue #2: when I copy the email into a text file and use the "Select Files to Import ... " function, this works. However, I can only see the tournament summaries in the "Poker Stars Tournament Results - Manual Entry" but _not_ in the Tournament Player Statistics Window.
ChatNoir
 
Posts: 1
Joined: Wed Sep 03, 2008 2:08 am

Re: Importing PokerStars Tournament Summaries Issues

Postby ptrack pat » Fri Sep 25, 2009 8:14 pm

1. Outlook Express needs to be defined as your default mail program.

2. You must have some filters set on the Preferences tab of the stats window, you need to remove or change them.
ptrack pat
 
Posts: 4841
Joined: Sun Dec 09, 2007 12:38 pm


Return to PTH Support

Who is online

Users browsing this forum: No registered users and 2 guests