Stars update Nov 09 causing import/display problems

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Stars update Nov 09 causing import/display problems

Postby akhobbes » Fri Nov 06, 2009 12:55 am

I think my client just updated and now nothing displays in my summary? Time for a patch, Pat?
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Re: Stars update Nov 09 causing import/display problems

Postby ptrack pat » Fri Nov 06, 2009 8:05 am

I have no idea what you mean. What summary? What version of PT2? Are hands importing? Are you getting errors? I just downloaded it and imported some hands with no issues.

Be specific.
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Re: Stars update Nov 09 causing import/display problems

Postby TheTilter » Fri Nov 06, 2009 6:38 pm

The problem that I am getting with this is that when trying to request Tournament Summaries

Ie: File-> Tournament Results - Manual Entry... -> PokerStars

then trying to request a batch (4 for example), PT2 will not recognize if a summary if successfully requested (ie, I will see the tournament summary in my e-mail), but PT will just keep requesting it.
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Re: Stars update Nov 09 causing import/display problems

Postby ptrack pat » Fri Nov 06, 2009 8:26 pm

If you aren't loading all the players or the tournament wasn't over when you imported the summary then you have to change something (like the # of players), save it, then change it back and save again and then PT will consider the tournament summary as being complete.
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Re: Stars update Nov 09 causing import/display problems

Postby TheTilter » Sat Nov 07, 2009 2:49 am

It's not an error with the importing. More of the requesting of batch tournament summaries. Like usually when it request, it gets the OK message from PS and then PT will mark it as successfully requested. Now it requests it, does not acknowledge the OK and continues to request it. This is a problem that I have encountered today (first day of tournament summary requesting since the update).
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Re: Stars update Nov 09 causing import/display problems

Postby ptrack pat » Sat Nov 07, 2009 9:36 am

It works fine for me. If it's not auto-requesting successfully for you then you'll need to manually request the summaries. Unless they have changed something that prevents HAND HISTORIES from importing I'm not making anymore changes to the PT2.
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Re: Stars update Nov 09 causing import/display problems

Postby akhobbes » Sat Nov 07, 2009 9:20 pm

Idon't know what the problem is... but it's not showing anything in my statistics for ring games...
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Re: Stars update Nov 09 causing import/display problems

Postby ptrack pat » Sat Nov 07, 2009 11:54 pm

see the FAQ: viewtopic.php?f=30&t=1375

and if that doesn't work, read my reply to your post and answer the questions I asked you there, so much for giving specifics like I asked.
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