"Unable to connect to hand history database"

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"Unable to connect to hand history database"

Postby sfetaz » Sat May 10, 2008 4:06 pm

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That is what pops up when I start poker tracker after installing it on my copy of windows xp. I think, but not sure, that this is due to removal of certain windows xp features before installation. I am not sure what though.
sfetaz
 
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Re: "Unable to connect to hand history database"

Postby ptrack pat » Sat May 10, 2008 4:10 pm

What email was used to purchase the program? I have no record of this one you used for the forum.
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Re: "Unable to connect to hand history database"

Postby sfetaz » Sun May 11, 2008 3:28 pm

This is for running the trial. I have not yet purchased the software.
sfetaz
 
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Re: "Unable to connect to hand history database"

Postby ptrack pat » Sun May 11, 2008 3:48 pm

What site are you playing at?
Post a screen shot of the Help/About Poker Tracker window.
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Re: "Unable to connect to hand history database"

Postby sfetaz » Sun May 11, 2008 3:54 pm

The error occurs after I click on the ok for the trial window. Then the software closes itself. This is before I can access anything in the software, including help. If I were able to use the software it would primarly be for full tilt. I am able to see the menu for file and help and such but the error message prevents me from accessing it. When I click ok on the error, the software closes.
sfetaz
 
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Re: "Unable to connect to hand history database"

Postby ptrack pat » Sun May 11, 2008 4:33 pm

Try installing PT3 then it works for FT and PT2 is no longer being sold anyway.
http://www.pokertracker.com/products/PT3/download.php
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