BetRivers (PA) - hands not importing

[Flag_Hippo]

There is a Big Splash pot.

Thanks for the example and I will pass that along.

[Hcorvese]

Hey flag_hippo and others! I have come from the land of Discord to see if there's anything I can do to bump PT4 to handle our Splash the Pot hand histories. Folks have been clamoring for an update, and we've sent a few emails reaching out. Please check for emails on the subject from anyone at rushstreetinteractive.com, as they should have everything PT4 needs. If anything else is required, please let me know via socials or email to [email protected] and I'll be happy to assist!

[Flag_Hippo]

This is being worked on. When an update is ready we will let you know.

[Flag_Hippo]

We have an alpha build on Windows with support for BetRivers Splash the Pot hands which you can download and install from here:

PokerTracker v4.18.19.3697 Alpha - Download (Windows)

You can continue to use this alpha until the next official update is available.

[shrew]

Thank you so much. Will you be releasing one for the MAC (me, haha) folks at some point?

Thank you!!!

[Flag_Hippo]

A macOS version is now available which you can download and install from here:

PokerTracker v4.18.19.3697 Alpha - Download (macOS)

You can continue to use this alpha until the next official update is available.

[shrew]

Hi Flag -

I downloaded the MacOS version, and ran my hands from Jan 1 thru March 7th, and no new hands imported. I know this because I took a picture of how many hands were in my database prior to the import, and the number was the same after the import. It said I imported thousands of hands with 0 errors and 0 duplicates (which is also kinda odd).

Happy to help if I can (!!), but don't think its working on MacOS (yet)

I have another slug of hands from March 8th thru yesterday (but did not try those yet)

[Flag_Hippo]

I downloaded the MacOS version, and ran my hands from Jan 1 thru March 7th, and no new hands imported.

After downloading did you install it correctly? I tested this version and the import of Splash the Pot hands was working for me. If it is not working for you please attach your support bundle and sample of hands to a Support Ticket:

Tutorial: Reporting A Problem

[shrew]

Confirmed it installed as the current versio is 4.18.19.3697 alpha

will send support ticket -- these are all PLO hands (if that matters)

[shrew]

Thank you to Team Pokertracker .... really appreciate it

One thought/suggestion: perhaps consider adding a filter to filter hands for "any amount of splash" added to the pot