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Error

PostPosted: Tue Jun 30, 2026 1:18 am
by lolo260
Since I created an Alis account, I've been getting this message.

Re: Error

PostPosted: Tue Jun 30, 2026 6:55 am
by Flag_Hippo
If you don't have a large database then go to 'Database -> Database Management'. Click the 'Housekeeping' button and run the following in this order:

1. Tune PostgreSQL (this only needs to be completed once ever. If this step fails, you can safely skip to step #2)
2. Reindex
3. Cluster
4. Vacuum/Analyze

After the housekeeping is complete rebuild the database cache via 'Rebuild Cache -> Full Cache Rebuild'.

If that doesn't resolve the problem please send your support bundle to us via a Support Ticket instead of attaching it here on the forum.