PokerTracker

Hello,

I have found this bug recently on my PT4:

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I dont know how I can provide more information. It shows 4 sessions played, but I played 5 of them. It is in Results -> By Date -> Advanced. It shows on main screen on April, 2012. When go one step deeper, it shows 5 sessions played but going back, it still displays 4.

Refreshing doesnt help

Could you please zip up and attach the hand histories from those sessions to a support ticket so that we can try to reproduce this on our end? That would help us figure out what is causing this error.

Could you direct me to ticket page? I am looking like crazy and I cannot find it

I put a link in the last post that will take you there - what is confusing after you follow that link? I'll talk you through the next few steps from wherever you are stuck.

Sorry, got it, I am sending you my hhs

After today, it shows 140% sessions won (7/5)

EDIT: Although, it didnt save my hands from yesterday on built 4.01.15

Thanks, we'll look into it and make sure this gets fixed.